F.A.Q.’s

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Frequently asked questions

Find answers to all your roofing questions—whether it’s general maintenance, residential, commercial, or emergency roof repairs, we’ve got you covered!

General Roofing Questions

How often should I have my roof inspected?

It’s recommended to have your roof inspected every 3 to 4 years, especially after major storms or severe weather.

How long does a roof typically last?

The lifespan of a roof depends on the materials used. Asphalt shingle and tile roofs can last around 20-30 years, while metal roofs can last 50 years or more with proper maintenance.

Do you offer free estimates?

Do you offer free estimates? Yes, we offer free estimates for all our roofing services. For homeowners selling their property, we charge a $175 inspection fee, which will be waived if Arizona Valley Roofing is chosen to complete the repair work. Contact us today to get started!

Are you licensed and insured?

Absolutely! Arizona Valley Roofing is fully licensed (ROC# 270515), insured, and certified to handle any roofing job, big or small.

What roofing materials do you work with?

We work with a variety of roofing materials, including asphalt shingles, tile, and flat roofing systems and we repair metal roofing systems.

Residential Roofing Questions

What types of roofs do you install for residential properties?

We install all types of residential roofs, including asphalt shingles, tile, flat, and metal roofing systems.

How can I tell if my roof needs repairs or replacement?

Look for signs like missing shingles, water stains on your ceiling, or visible leaks. If you’re unsure, we can perform a thorough inspection to assess the condition of your roof.

Will a roof replacement increase my home’s value?

Yes, a new roof can significantly increase your home’s curb appeal and overall value, making it a wise investment.

How long does a residential roof replacement take?

The timeline varies based on the size of the roof and weather conditions, but most residential roof replacements are completed in 2-4 days.

Do you offer any warranties on residential roofing services?

Yes, we offer both material and labor warranties to ensure your peace of mind after installation or repair.

Commercial Roofing Questions

What roofing systems do you install for commercial properties?

We install a variety of commercial roofing systems, including TPO, EPDM, modified bitumen, metal, and flat roofing systems.

How often should a commercial roof be maintained?

Commercial roofs should be inspected and maintained at least twice a year and after major weather events to prevent costly repairs or replacements.

Do you offer roofing services for new commercial construction?

Yes, we provide roofing services for both new commercial construction and existing buildings in need of repairs or replacement.

Can you handle large-scale commercial roofing projects?

Absolutely. We have the experience, equipment, and team to manage large commercial roofing projects efficiently and within budget.

How do you minimize disruptions to business operations during a roof replacement?

We work closely with our commercial clients to schedule the project at the most convenient times and use techniques that minimize noise and disruption to daily operations.

Emergency Roof Repair Questions

What qualifies as a roofing emergency?

Severe leaks, storm damage, falling debris, and roof collapses are all considered roofing emergencies that require immediate attention.

What’s included in your roof repairs?

We come fully prepared to handle repairs on the spot. Our team supplies all materials needed and ensures the job is done right the first time. Plus, we provide general maintenance, such as sealing penetrations, securing loose tiles, and fixing cracked mortar balls, to extend the life of your roof.

What’s your guarantee on emergency roof repairs?

We stand behind our work. If we don’t stop the leak on the first visit, we’ll come back until it’s fixed. We even offer water tests on a follow-up visit if necessary, ensuring your roof is thoroughly inspected and repaired.

How quickly can you respond to an emergency roofing issue?

We offer fast, reliable emergency roof repair services and will respond as quickly as possible, typically within a few hours, depending on the urgency and location.

What should I do if my roof is damaged during a storm?

If your roof is damaged, call us immediately. While waiting for us to arrive, try to limit water damage by using tarps or buckets, but avoid climbing on the roof yourself.

Do you offer emergency services for both residential and commercial properties?

Yes, we provide emergency roofing services for both residential and commercial properties, ensuring quick, effective solutions to protect your building.

Can you work with my insurance company for emergency roof repairs?

Yes, we can help you navigate the insurance claim process and work directly with your insurance company to make the process as smooth as possible.

Can I see what’s being repaired?

Absolutely. We can take pictures of the damaged areas and repairs to keep you informed throughout the process.

What if I need a roof replacement instead of a repair?

If we determine that a roof replacement is necessary, we’ll deduct your repair costs from the replacement if we’re contracted for the new roof within two weeks. This way, you won’t lose out on the money spent on repairs.